Delivery Information

Shipping & Delivery

Provided the item you have ordered is in stock, BYYB endeavour to dispatch all orders within 48 hours of receiving your order and payment being cleared.

Orders are dispatched Monday-Friday (excluding public holidays).

The prices mentioned on BYYB website for each product is excluding shipping cost, tax and customs tax.

Please email at if you are an international customer and would like your order posted outside Hong Kong so we can advise accurate postage rates. In your email, please be sure to specify the products and quantities you are interested in purchasing so BYYB can provide an accurate quote.

BYYB are not able to accept responsibility for any loss or damage arising from a late delivery. BYYB are also not able to accept responsibility for an order that is not delivered because you have provided BYYB with an incomplete or incorrect delivery address. BYYB are unable to deliver to PO boxes.

Please note there will be an additional delivery charge for any orders that are returned to BYYB and need to be resent because the delivery address was incorrect. Please also ensure that any orders being sent to a business address include the business name and appropriate delivery instructions.

BYYB are not able to cancel or offer a refund on your order if there is any Post-delivery delay.

BYYB will always do our best to assist if your order is delayed or goes missing. Please contact if you have any concerns and we can provide you with the Post tracking number for your order, or track on your behalf.

BYYB recommend specifying an address where there is someone available to accept delivery of your parcel i.e. a business or work address. If you use a business or work address, please be sure to include the company name when entering your address details.